Term and Conditions

1. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and current information when creating an account or placing an order.
• Use the site only for lawful purposes and not engage in any fraudulent activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from our website.
• Comply with all applicable laws and regulations in your jurisdiction when using our services.

Failure to adhere to these obligations may result in the termination of your account or access to our site.

2. Product and Service Description

Outdoor Clothing Store specializes in high-quality outdoor apparel and gear designed for durability and performance. Our product categories include:

• Accessories, Athletic, Biker, Casual & Dress, Clothing, Cowboy, Gear, Hats & Gloves, Hunting & Fishing, Outerwear, Pants, Sale, Shoes & Boots, Socks, Tops, Winter, and Work wear.

We strive to provide accurate descriptions and images of our products. However, colors and details may vary slightly due to screen settings. If you have questions about a product, contact us at [email protected] before purchasing.

Note: Some items, such as socks, hats, and gloves, are non-returnable for hygiene reasons. Please review product details carefully.

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number once your order ships.

Shipping

We ship globally, excluding some Asian regions and remote areas. Delivery times are estimates and may vary due to customs, weather, or carrier delays.

• Standard Shipping: Via DHL or FedEx, cost is $12.95, with delivery in 10-15 business days after shipping.
• Free Shipping: Via EMS, available on orders over $50, with delivery in 15-25 business days after shipping.

Payment Methods

We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. All transactions are secure, and payment is processed at the time of order.

If an order cannot be fulfilled, we will notify you and issue a refund within 5-7 business days for card payments or 3-5 days for PayPal.

Cancellations and Changes

Orders can be canceled or modified within 24 hours of placement by contacting us. After this period, orders may already be in processing and cannot be changed.

4. Returns, Exchanges, and Refunds

We stand behind our products and offer a straightforward returns process. Please review our policy below:

Return Policy

Returns and exchanges are accepted within 15 days of receipt. Items must be in original condition: unworn, unwashed, with tags attached, and in original packaging.

Non-Returnable Items: Socks, hats, gloves, used items, and final sale products (as indicated in product descriptions).

Return Process

1. Contact customer service within 15 days to request authorization.
2. Include the original packing slip or order confirmation, and specify refund or exchange.
3. Ship returns to: Outdoor Clothing Store Returns Department, 4457 Westfall Avenue, Albuquerque, US 87102, using a trackable method. Return shipping costs are your responsibility unless the return is due to our error.

Refunds and Exchanges

Refunds are processed to the original payment method within 5-7 business days for cards or 3-5 days for PayPal. Original shipping charges are non-refundable.

Exchanges for size or color are subject to availability. If unavailable, a refund will be issued. Exchanges typically take 2-3 weeks.

Damaged or Defective Items

Contact us immediately at [email protected] for replacements or refunds. We cover all shipping costs for such cases.

International Returns

Customers outside the U.S. are responsible for customs duties or taxes on returns. We recommend declaring packages as “Returned Goods” to avoid additional charges.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Outdoor Clothing Store and protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written permission.

6. Limitation of Liability

Outdoor Clothing Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the purchase price of the product in question.

We are not responsible for delays or issues caused by third parties, such as shipping carriers or customs authorities. While we ensure product quality, we cannot guarantee that our gear will be suitable for all conditions—users are responsible for assessing their needs and using products safely.

7. General Provisions

These terms are governed by the laws of the United States. If any provision is found invalid, the remainder remains enforceable.

We may update these terms periodically. Changes will be posted on this page with the “Last Updated” date.

For questions, contact us at [email protected] or Outdoor Clothing Store, 4457 Westfall Avenue, Albuquerque, US 87102. We aim to respond within 24 hours on business days.